GroupLink®'s everything HelpDesk features key integration with your infrastructure, whether it be Novell, Microsoft or Linux, eHD™ has the integration you need to make the most of your technology and lower your total cost of ownership. eHD's integration Points:

Directory Integration:
Whether you use eDirectory or Active Directory, everything HelpDesk uses LDAP to authenticate to the database, ensuring instant user authentication from a central repository. No more need for two separate user directories.

Email and Calendaring Integration:
Eliminate the need for redundant calendaring and notifcations. Schedule tasks and appointments from within the HelpDesk that post directly to GroupWise or Outlook calendar. Our powerful email integration allows you to directly convert emails to tickets.

ZENworks Integration:
Track your assets using ZENworks7 or ZCM! everything HelpDesk takes information from ZENworks and automatically places it on the ticket, giving you the ability to see what hardware and software your end users have. With this integration you are also able to run reports based on ZENworks assets, showing you troubled assets and the tickets they are tied to.