Welcome to GroupLink!
GroupLink Corporation is the provider of the industry-leading everything HelpDesk, Workflow Process & Incident Tracking and ContactWise CRM solutions. Click here to learn more.
Why GroupLink?
Our incident, support and customer relationship management products are designed for the following environments: Mac, Micro Focus, Microsoft and Linux. Whether deployed for government, police/law enforcement, K-12, higher ed or commercial organizations, GroupLink’s products help you add business process intelligence and profitability, while reducing your total cost of ownership.
A few of our clients
Our products and solutions
- Simplify ticket requests
- Increase productivity
- Improve communication
- Streamline, track and solve issues
- Report progress
- Simplify ticket requests
- Increase productivity
- Improve communication
- Streamline, track and solve issues
- Report progress
- Simplify federal, state and local compliance processes
- Improve classroom behavior and student success
- Engage with early warning signs
- Increase conversion rates
- Deliver comprehensive reports
- Manage and automate closure processes
- Ensure security through directory authentication
- Build business and revenue referrals
- Create policies
- Manage security
- Capture real-time data
- Achieve institution goals with Continuing Education CRM
- Detailed IP devices discovery
- Network IP/MAC addresses location
- everything HelpDesk integration
- Single local install
- Optional upgrade to full version
- Enhance IT auditing, security and compliance
- Allows micro-administration
- Create micro-applications
- Delegate IT tasks securely ("IT Training Wheels")
- Develop new IT personnel pool
- Capture intellectual property
- Simplify incident resolution
- Increase productivity
- Improve communication
- Unify workflow and business processes
- Report progress
Where we've been featured
